LAB 4.2.3.6: TROUBLESHOOT HARDWARE PROBLEMS. Correctly orient the hard drive LED cable to the front case panel connection and reconnect it. Document the amount of time spent on resolving the problem. 4.2.1.10 – Check Your Understanding – Number the Steps, 4.2.2.1 – PC Common Problems and Solutions. We can train all three of our shifts in a very convenient and economical way." Table 4-4 lists common problems and solutions for power supplies. Use a cloth or a duster to clean the outside of the computer case. Which user was logged in when the problem occurred. When the customer can verify that the problem has been resolved, you can complete the documentation for the repair in the work order and in your journal. Before you begin troubleshooting problems, always follow the necessary precautions to protect data on a computer. Use the display’s settings to correct the geometry. The steps to take when you have finished a repair are as follows: Discuss the solution implemented with the customer. Research the recommended values for computers used in extreme conditions. The monitor cable is still connected to the built-in video. Loose cables, 4.0.1.1 – Chapter 4: Preventive Maintenance and Troubleshooting, 4.1.1 – PC Preventive Maintenance Overview, 4.1.1.4 – Preventive Maintenance – Environmental Concerns, 4.1.1.5 – Preventive Maintenance – Software, 4.1.1.6 – Check Your Understanding – Preventive Maintenance, 4.2.1.1 – Introduction to Troubleshooting, 4.2.1.5 – Establish a Theory of Probable Cause, 4.2.1.7 – Establish a Plan of Action to Resolve the Problem and Implement the Solution, 4.2.1.8 – Verify Full Functionality and, If Applicable, Implement Preventive Measures, 4.2.1.9 – Document Findings, Actions, and Outcomes, 4.2.2 – Common Problems and Solutions for PCs, 4.2.2.2 – Common Problems and Solutions for Storage Devices, 4.2.2.3 – Common Problems and Solutions for Motherboards and Internal Components, 4.2.2.4 – Common Problems and Solutions for Power Supplies, 4.2.2.5 – Common Problems and Solutions for CPUs and Memory, 4.2.2.6 – Common Problems and Solutions for Displays, 4.2.3 – Apply Troubleshooting Process to Computer Components and Peripherals, 4.2.3.3 – Check Your Understanding – Reference Tools, 4.2.3.4 – Advanced Problems and Solutions for Hardware, 4.2.3.5 – Lab – Use a Multimeter and a Power Supply Tester, 4.2.3.6 – Lab – Troubleshoot Hardware Problems, 4.3.1.1 – Chapter 4: Preventive Maintenance and Troubleshooting, Modules 1 – 3: Basic Network Connectivity and Communications Exam Answers, Modules 4 – 7: Ethernet Concepts Exam Answers, Modules 8 – 10: Communicating Between Networks Exam Answers, Modules 11 – 13: IP Addressing Exam Answers, Modules 14 – 15: Network Application Communications Exam Answers, Modules 16 – 17: Building and Securing a Small Network Exam Answers, Modules 1 – 4: Switching Concepts, VLANs, and InterVLAN Routing Exam Answers, Modules 5 – 6: Redundant Networks Exam Answers, Modules 7 – 9: Available and Reliable Networks Exam Answers, Modules 10 – 13: L2 Security and WLANs Exam Answers, Modules 14 – 16: Routing Concepts and Configuration Exam Answers, Modules 1 – 2: OSPF Concepts and Configuration Exam Answers, Modules 3 – 5: Network Security Exam Answers, Modules 9 – 12: Optimize, Monitor, and Troubleshoot Networks Exam Answers, Modules 13 – 14: Emerging Network Technologies Exam Answers, CCNA 200-301 Dumps Full Questions – Exam Study Guide & Free. Document the beep code sequence and research the code to determine the specific problem. Your journal, along with your notes, can be valuable when you encounter similar situations in the future. During this step, gather as much information as possible from the customer and from the computer. Disable the on-board audio device in the BIOS settings. Plug the computer into a known good AC outlet. Keep the compressed air can a safe distance from sensitive devices and components. The computer does not recognize the RAM that was added. Asset failure doesn’t always follow a predictable pattern. Maurice I. Stewart Jr. PhD, PE, in Surface Production Operations (Third Edition), Volume 2, 2014. Good customer service includes providing the customer with a detailed description of the problem and the solution. A data backup is a copy of the data on a computer hard drive that is saved to another storage device or to cloud storage. Create a list of possible solutions and implement them one at a time. Install a video card that has more memory. (Save 10%). Preventive maintenance is something that is often overlooked, but good IT professionals understand the importance of regular and systematic inspection, cleaning, and replacement of worn parts, materials, and systems. Include the following information in the documentation: CHECK YOUR UNDERSTANDING 4.2.1.10: NUMBER THE STEPS. A logical approach to troubleshooting allows you to eliminate variables and identify causes of problems in a systematic order. The hard drive LED cable is incorrectly oriented to the front case panel connections. Dust After the repairs to the computer have been completed, continue the troubleshooting process by verifying full system functionality and implementing the preventive measures needed. A yellow triangle with an exclamation point indicates that the device is in a problem state. A CPU does not install onto the motherboard. Use open-ended questions to obtain general information. Pixels on the screen are dead or not generating color. RAID not found error message is displayed. Preventive Maintenance. A liability release form contains at least the following information: The first step in the troubleshooting process is to identify the problem. The troubleshooting process is a guideline to help you solve computer problems in an efficient manner. Many programs can help you troubleshoot hardware. Use the degauss feature, if it is available. Taking a logical approach to troubleshooting allows you to eliminate variables and identify causes of problems in a systematic order. The figure shows the steps to take when you have finished a repair. A good preventive maintenance program helps minimize failures. You will resolve some types of problems more often than others. Test each RAM module to determine if they are operating correctly. Even if the customer thinks there is a major problem, start with the obvious issues before moving to more complex diagnoses, as outlined here: Determine whether the power switch for an outlet is turned off. Regenerative Oxidizer (RTO) Preventive Maintenance and Troubleshooting is the Key to Uptime & Maintaining Compliance - : Specializing In Thermal Oxidizers & Energy Recovery S&SE offers state of the art preventive maintenance services on our RTO systems as well as most models on the market as well as on site operator training Table 4-3 shows common problems and solutions for motherboards and internal components. The new video card needs auxiliary power. Test the Theory to Determine the Cause. Use the lint-free cloth to remove any dust left behind on the component. PC Troubleshooting and Maintenance Guide 1 PC Maintenance This section includes information about tasks you can perform to help ensure the trouble-free operation of your PC, and to ease the recovery of important information on your PC should problems arise in the future. Do not obstruct vents or airflow to the internal components. Test the theory to determine the cause. 4.2.1.6 – Test the Theory to Determine the Cause. Chapter 13 Preventive Maintenance and Troubleshooting 245 The small engine manufacturer will recommend oil changes at intervals based on hours of running time. Dust on the outside of a computer can travel through cooling fans to the inside. Images on a display screen are distorted. After updating the BIOS firmware, the computer will not start. Note: always consider corporate policies, procedures, and impacts before implementing any changes. The interval mentioned could be held liable 32.2 degrees C ) or another technician leaking onto computer components caused a. 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